Terms

These terms cover this website, the free AI Opportunity Audit and the general shape of the AI Enablement Workshop. The engagement itself is governed by the letter of engagement you sign before any work begins. Where the two disagree, the letter of engagement wins.

The pages here describe a service and are not an offer capable of acceptance. Nothing on this site is professional, legal or regulatory advice about your use of AI. We keep the site accurate and current, and we do not promise it will be uninterrupted.

The AI Opportunity Audit is free and carries no obligation. Nothing is chargeable unless you go on to book a workshop, and the ranking it produces is yours to keep either way.

The AI Enablement Workshop is one fixed fee for the whole engagement, quoted on that call once the scope is clear and confirmed in the letter of engagement. It is payable in full by bank transfer before the audit work begins, and it is non-refundable, because the audit is the largest single piece of the work and it happens before the day. A date is held once payment clears.

If we conclude on the call that the workshop would not find enough time worth reclaiming to justify the fee, we will say so rather than take the booking.

A booked date can be moved once, at no charge, if you tell us at least ten working days beforehand. Later than that, or a second move, and a new date depends on what is available. If we have to move a date — which has to be something serious — you choose between the next available date and a refund of the fee less the audit work already carried out.

You own the output: the ranked audit, the playbook, the prompts, the decision rules and the AI policy, together with whatever is built inside your own systems. There is no licence, no renewal and nothing that stops working if you never speak to us again. We keep ownership of our own underlying methods, templates and know-how, which we bring to every engagement.

The day depends on three things: the intake form completed in advance, the right people in the room for the whole day, and administrator access to the software the work will be built into. Where those are not in place, we run the day as best we can, and the parts that cannot be built cannot be built.

The systems we build draft, sort, summarise and chase. They are not infallible, and they are not designed to be left alone. Every design we install keeps a person in the loop before anything reaches a customer, and that approval step is part of the deliverable rather than an optional extra. You remain responsible for what your company sends, publishes and decides, and for meeting the regulatory obligations of your own sector.

What we see of your business stays between us. We will not name you as a client or quote you without your written agreement.

Our total liability in connection with an engagement is limited to the fee paid for it. We are not liable for loss of profit, loss of business or indirect loss. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions before you book are welcome — the FAQ page answers most of them, and Peter answers the rest himself.